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1.3 Based on 31 reviews
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  • Customers like
    • Old crew 2
    • One guy who worked there when i originally got my loan 1
  • Customers don't like
    • Inflexibility 8
    • Refused to correct mistake 5
    • Refuses to work w customer 4
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I got a loan from citifinancial, payed for job loss insurance. And when i lost my job the insurance company denied my claim stating i wasnt employed at the date of the loan. When a citifinancial employee talked with my employer the same day of the loan. They told me i didnt have to worry about the payments untill the insurance kicked in. I just got a call stating i had 3 days to pay the monthly bill or it was going to collections. I told them i... Read more

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Recently I had storm damage to my home and filed a claim with my home owners insurance. Upon receiving the check for a new roof and internal damages, my husband and I signed the check over to CitiFinancial, as agreed. I know they needed to inspect and I fully understand that they have an interest in my property being adequately repaired. They've sat on this check for a week now. My contractor is more than ready to do the roof. My husband is... Read more

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STOP sending me your letters with your preapproved loan card. I AM NOT INTERESTED. PERIOD. I RIP THEM UP AND THROW THEM IN THE TRASH. Cease and desist. I am getting fed up with your mail. I have been receiving your promotion mail for years (from last place I lived as well). Read this part carefully: DO NOT SEND ME ANYTHING ANYMORE!!!!!!!!! Apparently this is not at least 100 words. Here you go: STOP STOP STOP STOP STOP STOP STOP STOP... Read more

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i have been told i am to get a refund on my ppi but i have 2 send a copy of my passport or drivers licence and get it signed by someone high up, i have done this twice now and today 15/05/2016 got a letter saying they need proof once again .cant find a phone number anywere only post box address ,am now sending proof once again to them, with a letter saying am takeing it to my lawer and the papers and omsman if they dont resolve it this time.a... Read more

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I took out a 20,000$ home equity loan with those idiots at sucky financial in 2014.WORST MISTAKE EVER!!!!!!!!Then my wife was working full time and later in 2014 she lost her job so there was only 1 income plus her tiny unemployment cheque so we got behind on payments.Then the calls stated to come in from those *** at the branch.I do understand that the payments have to be made on time,but there are ways to talk to people for that basically... Read more

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My first loan started with cit group...I was informed that the two merged... I still have both list as two different mortgages at they county clerks office...I was informed of this after a title search was done...I have called citifinancial several times and can't get this resolved .They won't give me a lien release or any history on the account.The loans are both paid and are not listed on my credit report...I was informed by customer service... Read more

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I needed help to pay off a personal loan for a credit card. $6,000 is all, well that $6,000 turned into $26,000. I will never recommend CitiFinancial for any sort of load AT ALL. Not to mention the harassment calls everyday on the hour. Not to mention they assure you a payment was cancelled, which wasn't resulting in bank charges. what a joke of a company. how do these people sleep at night? they said it would help my credit, but thankfully it... Read more

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I have my payment set up for automatic draft,i accidentally paid an extra payment last month, do you think they will reimburse me? Of course not that was my mistake,the worse miatake i ever made in my life was getting a loan from citi financial

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One Main killed my sister by saying she was able to work when she wasn't. They stopped making her house payments and while in the hospital she was trying to re modify her loan to save her house. CitiFinancial has not even recognized my sister as being deceased and she passed away May 2015. Long story short Citi financial forgave my sisters loan and one main denied my appeal to pay her payments, I finally got one main to change their decision and... Read more

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Why do these people keep calling every day? Do they not understand the meaning of the word "NO"? We are getting so pissed that these people can not take "NO" for an answer. And better yet, they use different phone numbers to trap you into answering the phone. Nice ploy. But we have ways of blocking your harassing calls. So, I would suggest you stop calling and find someone else to harass. If you keep calling day after day, we will report you to... Read more

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