CitiFinancial Complaints and Reviews

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  • Customers like
    • Old crew1
    • One guy who worked there when i originally got my loan1
  • Customers don't like
    • Refuse to correct their mistakes4
    • Inflexibility4
    • Refused to correct mistake3

  • Aug 21
  • Loans and Mortgages
  • Port Mann, British Columbia
  • Citifinancial Mortgage
  • 28
  • REVIEW RATING 4/5

Hi. I made a huge mistake in 2008 and was talked into a second mortgage instead of a consolidation loan. I have been paying 650 dollars a month. I borrowed 50, 000 dollars. In November 2012 I inquired when my balance would go down. I was told that even though I pay them over the period of a month, 200 here 300 there, I must pay it on the 5th of every month. Okay fair enough. So I asked my credit... Read more

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  • Aug 14
  • Loans and Mortgages
  • Muncie, Indiana
  • 41
  • REVIEW RATING 4/5

I took out a 15 year mortgage with Citi in 2001. I went about the 10 year to see about paying it off. They converted it to a 30 year. I never agreed to it. Their mortgage docs did not match my original. My wife's signature was missing. When I tried to get them to fix their mistakes, they refuse. I have tried everything. I never would have taken out a 30 year mortgage. I have had 2 attorneys and... Read more

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I request title to my truck and I he waited 2 wks for it and they have no idea if it has been pre Ocssed or mailed Add comment

  • Jul 22
  • Loans and Mortgages
  • Karns City, Pennsylvania
  • Citifinancial Mortgage
  • 26
  • REVIEW RATING 4/5

one person told me i could put my property taxes in with the mortgages another person told me i could not now i will be in foreclosure over property taxes do they actually do that or not can i put my taxes in the mortgages and is citifinancial still in business or is it now onemain financial please help now that my husband is on disability and i am on work comp i never get anything from citi on... Read more

Was this review helpful? 0 0

  • Jul 20
  • Loans and Mortgages
  • Citifinancial Loan
  • 91
  • REVIEW RATING 4/5

I got a loan from Citifinancial in October 2011. Obviously my biggest mistake was using Citifinancial. I only used them because I found myself divorced at age 27 with nothing to my name. The terms of the loan say it is 48 months. So far I have made 45 payments over 45 months, meaning I should have 3 payments left. Apparently, I somehow have 9 payments left?! No one can give me a straight answer... Read more

Was this review helpful? 1 1

  • Jul 18
  • Loans and Mortgages
  • Washington, Pennsylvania
  • Citifinancial Loan
  • 55
  • REVIEW RATING 4/5

I'm behind on my mortgage. So l called citifinancial for help since I received a card in the mail saying I'm qualified for 2000 dollars on top of the loan I already have with them and the managers card was in with it. So l called and they told me I was at my limit I can't get anymore money so l said how about a lesser amount and the manager of the place said I could not even have a dollar if I... Read more

Was this review helpful? 1 0

  • Jul 09
  • Loans and Mortgages
  • Calgary, Alberta
  • Citifinancial Furniture Financing
  • 64
  • REVIEW RATING 3/5

I bought A MATTRESS from sleep country who does financing though citifinancial. I was new to this way of payment and no bill or statement was coming to my address and payment was 80 bucks. I called them to see how much it is and how should I pay it, and they kept saying that ma'am you are so late your payment was due 2 days ago!!! Do you have enough money ? do you work ?? for 80 bucks!! and then... Read more

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  • Jun 30
  • Loans and Mortgages
  • Dewitt, Iowa
  • Car Loan
  • 71
  • REVIEW RATING 4/5

My wife had filed bankruptcy before we were married and had a loan with citi. Her car had been listec as collatetol (which i dont understand cuz it wasnt paid foe yet it was still ob a loan) anyhow she filled out a paper for the bank car was financed through, stating she would finish paying for the car. So the car fit paid for its been almost three years and still no title. The bank she... Read more

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  • Jun 09
  • Loans and Mortgages
  • Pittsburgh, Pennsylvania
  • Mortgage Refinance
  • 85
  • REVIEW RATING 3/5

they tell me what to eat not pay my other bills just paid them am I to live with no food water gas or then they tell me I don't need a car the money you pay on the car you could pay us I like to see them do that it was a big mistake do citi with anything they don't care about people just keep make pay ments for as long as you live . you have a loan for a house you can buy to house with what you... Read more

Was this review helpful? 1 0

  • May 05
  • Loans and Mortgages
  • Toronto, Ontario
  • Loan
  • 2
  • 2
  • 215
  • REVIEW RATING 5/5

this company is a fraud company don't use this company, all they do is take your money. i have reported this company to the police to ensure that one one goes through what i did. the better business bureau investigating and i hope they all loose there job they are unprofessional and don't know how to run a company, I've recently been evicted from my house due to this company making all kinds of... Read more

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