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Citifinancial

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Citifinancial is an American financial services company. The company was founded in 1912. The company provides its clients with money to give them chance to relize their ideas. Citifinancial is a privately owned company. The company is a wholly owned subsidiary of Citigroup. Citigroup in its turn is the leading financial services provider in the world. Citifinancial operates a number of locations all over the United States and Cananda. The company provides a complete range of loans: personal loans, home equity loans, residential loans, and commercial loans and mortgages.

In addition, Citifinancial offers bill consolidation, bill management and many other related services.
Please try to contact Citifinancial Customer Service directly prior to posting any complaints on this site.

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Citifinancial Complaints & Reviews

Citifinancial Reviews

Rpeace
Citifinancial - No Help???
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I am having the hardest time getting help from Santander or Citi Auto. Ok I understand Santander purchased Citi Auto. I paid off my auto loan, never got my title, this was about 4-...

#318830
May 16, 2012
7

ROCKGIRL
Citifinancial - LOAN DENIED BECAUSE OF THEIR CRITERIA
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I have been dealing with Citifinancial for quite a few years. I have had several loans with them and have paid them off and make my payments in a timely manner. I wanted to modify ...

#318576
May 15, 2012
21

Jdll111450
Citifinancial - Lost the title
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

We paid off a loan with CitiFinanancial in March, 2012 we recived the release of lien, but not the title they can't find it.because the Florence SC office is closed! Funny they di...

#318544
May 15, 2012
10

Moons
Citifinancial - LLoan and interest
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I got a loan to pay off charge cards etc. years ago. I made on time payments for years. In Nov of 2011 I looked at the bill and realized I would never get it paid off so I call an...

#318292
May 14, 2012
40

Jrm
Citifinancial - Will never do business with CitiFinical
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I was mistreated by the Assistant Center Manager Brittany Brittian. She called me a few weeks ago concerning a garnishment. She had been on a maternity leave for a few months and w...

#316138
May 02, 2012
107

Anonymous
Citifinancial personal loan paid off!!!
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

Note was pd off yet my checking account was debited 4 straight months! I am in the process of trying to recoup my money! You would think if not was paid off they would stop pulli...

#315646
Apr 30, 2012
121

Krista_l...
Citifinancial Harassing Phone Calls
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

Hi. I am a wife of a citifinancial customer. My husband has had numerous loans and this company is ridiculous. My husband received a loan for furniture through Citifinancial and it...

#313735
Apr 21, 2012
308

Anonymous
Citifinancial - Citi-Financial-Poor Customer Service
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I have attempted to contact Heather in the Columbus, Ohio branch office for over a week in an effort to assist a customer who is going through a short sale on their home. My only r...

#311328
Apr 11, 2012
193

LaylaBronx
Citifinancial - Citi-Financial - Definition of idiots.
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

We have been a customer of citi-financial for years! Never missed a single payment or even been late. Perfect payment record. We were late twice in three months, bu...

#308835
Mar 30, 2012
606

Landj
Citifinancial ripoff artists.
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

My husband got a loan for a $10,000, we paid $5,000. We had our payments automaticly withdrawn from our account so our payments were never late, suddenly our account was given to ...

#305017
Mar 15, 2012
937

Anonymous
Citifinancial Auto/Santandar fraud
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

My brother is disabled and lives with me. Citifianancial Auto gave his information to SANTANDAR and these idiots would not discuss his Cititfiancial auto loan with me unless I sig...

#304124
Mar 12, 2012
424

Anonymous
Citifinancial - Citifincial - crooks
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

We had a monthly payment for $1900.00 CND. Due to personal issues , over the past year, payments were late, but always made. Now at time for renewal , they asked for a void cheq...

#303478
Mar 09, 2012
508

Angry Bl...
Citifinancial - Filed Bankruptcy
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I filed bankruptcy and my vehicle was included in the file. I have called and ask them to lift the lien and they said they need papers to show the judge included it in the case. So...

#302369
Mar 05, 2012
453

Tickedinwa
Citifinancial keeps you indebted for life!
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I took out a $4000 loan in 2005 to consolidate my credit cards. BIG MISTAKE. Its now 2012, 7 years later, and my outstanding balance - $10,000! I will be paying them for the re...

#301134
Feb 29, 2012
803

Jenn28
Citifinancial sucks
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I have a personal loan with citifinancial have had it for like 7 years I had to start making my payments by mail I have called several times and they told me it was less well I tal...

#297620
Feb 16, 2012
627

Anonymou...
Paid Citifinancial every month!!
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

My husband and I have had a loan through this company since 2006. We had auto pay set up so nothing was ever late and have paid monthly for the past 6 YEARS!!! So today we called f...

#295254
Feb 07, 2012
1318

Anonymous
Citifinancial - Citi Financial- One Main
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

Seriously - this place is ridiculous. I was behind by a DAY- They literally called me non stop all day every day. I set up automatic payments with them that they MESSED up which ca...

#295153
Feb 07, 2012
588

MrTV
Citifinancial Loans
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I took out a loan in 2007 and it was a scam, the interest was huge and I come to find out if I pay more that the monthly payment the balance never goes down. I had to fight for Cit...

#294777
Feb 05, 2012
900

Anonymous
Citifinancial - MY CAT DEING THANKS TO CITI
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I sent a post about citi and my cat, i made a mistake and said it died it should have said it's dieing, and it could be gone on Feb 7 or 8 2012 or sooner, sorry for the mistake...

#294467
Feb 04, 2012
436

Simon bl...
Citifinancial - MY CAT DIE THANKS TO CITI
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I'v been with citi for a long time and i never missed a payment i may have been late from time to time but never missed, i had credit cards and i stopped paying them do to high...

#294443
Feb 04, 2012
558

Anonymous
Citifinancial - Would not lower my interest rate on home loan
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

Would not reduce my interest rate on my home loan which is at 9%. i was almost three months behind i filled bankruptcy on everything but my home. and still was not eligible for HA...

#292684
Jan 28, 2012
461

Anonymous
Citifinancial - Auto title,not released,when paid for!!!
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

Yes We purchased a new 2911 Rav4 totota, We filled out the transfer of title,with NO resultes. Now toyota is wondering where is the title?? We traded the Subaru legasy outback 1999...

#291636
Jan 24, 2012
643

Mbrow
Citifinancial - Took my truck for $359.00,sold it for 1,400
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

And now Citi is suing me for the original $$5,000 from 2009 and i don't have transportation to get to work,PLUS THEY GAVE ME TIL THAT MONDAY TO PAY 1/2 OF THAT,,BUT SNEAK UP SA...

#291622
Jan 24, 2012
596

22ogot
Citifinancial - Unfair practice
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I borrowed 2500 for a car loan, and used my truck as collertial, it was fananced at the your florence location, and was transfeered to carrollton ky office ??? i explained it wa...

#290512
Jan 20, 2012
542

Anonymous
Citifinancial - Need a response
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I received a statement from citifinancial stating that ia had brought a car and it had been repossed and its on my credit. the truth is i never brought a car from them at all. i se...

#288772
Jan 13, 2012
436

Montgome...
Citifinancial - Citi financial
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

We just paid of our citi financial and we were called about our high balance. When I told them to look again they said OK. They confirmed out bill was paid off. What do I get in t...

#286962
Jan 06, 2012
601

Fedupagain
Citifinancial - Worst Company in the World Do not use!
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

They charge bogus charges and late fees, will call you constantly two or 3 times a day from the local office and home office, constantly change due date and cannot explain to you w...

#286828
Jan 06, 2012
494

Britvan
Citifinancial .ca
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I have al loan with this company. The branch I use is on Cambie in Vancouver. The manager is called Jack and is as useful as Jack.... Don't use this company. They...

#285143
Dec 30, 2011
550

Anonymous
Citifinancial - Will not send out monthly statement nor payoff total
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

Had to file bankruptcy on personal loan, still paying off home loan, now they won't send out my monthly statement at all, even though i have never missed a payment since 2003, ...

#283948
Dec 25, 2011
576

Anonymous
Citifinancial - Denied help with bill and was told to pay extra anyway
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I ask for help with my bill and they said their was no help for me but at the same time i keep getting emails that tell me there is help for me and that i can reduce my bill so i c...

#283145
Dec 21, 2011
481
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Finances
Finance, financial institutions and services play a big and important role in our lives. They are vital to government, businesses and retail consumers. It's very important to have a stable financial system for government of every country. An economy's financial system exists to organize the settlement of payments, to raise and allocate financial resources, and to manage the risks associated with financing and hedging of business transactions. Businesses use financial system and services provided by banks and other financial institutions in order to operate efficiently. Efficient financial markets enable businesses to collect financial resources via debt or equity offering to invest in projects that would continue expansion of the business. Investors enhance their wealth and economic well-being while enhancing productivity and consumer basket quality for the people employed by the business. What pays under capitalism is satisfying the common man, the customer. The more people you satisfy, the better for you. - Ludwig Von Mises

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