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Citifinancial Complaints

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405 complaints

Citifinancial Complaints & Reviews

Citifinancial Reviews

Anonymous
Citifinancial - Wolves
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

The people at Citifinancial Services in Madison TN are nothing but a bunch of Wolves!!You pay an arm and a leg in interest to them and if you are just a couple of days ...

#274102
Nov 10, 2011
477

Cycle Tam
Citifinancial - Paid off our loan and they sent us the title
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

Paid off our Auto loan over a year ago and they never sent us the title, Citifinancial Auto is no longer in business,they have since changed business names and we can't find anyone...

#274081
Nov 10, 2011
593

Katroark1
Citifinancial - Thank you for the reviews!!!
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I received an offer from One Main Financial saying I "qualified" for a $6000 loan. I called the first time the number on the offer and the phone just rang without anyone answering....

#273003
Nov 05, 2011
795

Anonymous
Citifinancial - Daily Interest loan on a mortgage
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I did a mortgage modification with them and they set it up as a daily interest loan id i pay my house payment 2 days early on month and on time the next month i have to pay my paym...

#272292
Nov 02, 2011
448

Mikeinme...
Citifinancial screws even good customers!!
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

March, 2011, I went into a Goodyear store for a tire repair. Stupidly, I let them talk me into 4 new tires ($800) which could be paid off "6 months same as cash" as long as I sign...

#272082
Nov 01, 2011
651

Bryanand...
Citifinancial - Citifinanial won't refinance my loan.
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I have had my second mortgage through Citi for almost five years. the starting amount was $15,000.00 now after paying on it at $213.01 a month for 54 months that's $11,502.54 I...

#270697
Oct 26, 2011
587

Diva1rn
Citifinancial - Harrassed me every day
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

They called me at home and my job day everyday for a 15.00 fee that they charged me for setting up auto pay on my account bi weekly so that they would stop calling me daily at wor...

#269849
Oct 22, 2011
447

Langforda
Citifinancial - Annyomos
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

These people are like a loan shark. Ive had my loan for two they say ive had 13 deferments and i only broughed 2000.00 and they say i owe them 4666.00. Can some one tell me how thi...

#268911
Oct 18, 2011
556

Anonymous
Citifinancial - Short sale
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I have had two accounts with Citi Financial for several years. One of them being a second mortgage. I have came to a point in my life where I can no longer afford my home. I contem...

#267345
Oct 11, 2011
688

Kathy54
Citifinancial saying I have late payment fees. First I have heard of this
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I took our a loan with them about 3 or 4 years ago. I was going to the branch in Martin Tn. Really nice people.I got behind in payments, made deferments got caught up. It wa...

#266987
Oct 09, 2011
671

Anonymous
Citifinancial - I have been Harassed over and over through phone calls and messages left on voice mail.
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I have been Harassed with numerous phone calls. I have been threatened, yelled at and hung up on. I have been told from Citifinancial that they have tried to reach me and I have no...

#266638
Oct 07, 2011
591

Amacol
Citifinancial - One Main Financial Takes Advantage
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

One Main Financial did a repo on my almost paid for car. I called to get the amount it would take for me to pick up my car and they are withholding that information from me. They t...

#266467
Oct 06, 2011
1335

Anonymous
Citifinancial - Loan from citi back not yet closed
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

Ashok, had loan with citi bank inst. amount:10398.00, I paid all, but 6 installment not paid due to some personal issue.finally I paid all in one sort, they given me a letter where...

#265900
Oct 04, 2011
607

Honest f...
Citifinancial - What do all these complainers have in common?
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

They're delinquent! They're angry that there are consequences! But mostly it's just those annoying phone calls directly from your lender. For clarity, the Fair Debt ...

#265691
Oct 02, 2011
802

Anonymous
Citifinancial Canada
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

These people have absolutely no customer service skills. I have no idea where they get their training, but the zoo has better animal behavior than this. Citifinancial should thin...

#264452
Sep 27, 2011
482

Sricks35
Citifinancial is worst than a check loan or loan shark
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

The loan was 1000 and they say we now owe 5000. They also are saying that we owe them for a a van that we did not even purchase. This company is worst than the check or title loan...

#264451
Sep 27, 2011
579

Anonymous
Citifinancial - Being bought out and did not tell anyone?
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I have paid on time payments to this company for three years.They have not posted my payments for three months BUT cashed the checks. I received a letter from an attorney stating i...

#259262
Sep 01, 2011
1096

Odduck
Citifinancial - Citifin a liar
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I received a notice in the mail for a settlement offer and in the letter it stated it would drop my balance to around $6000.00 dollars there was nothing in the letter stating I wo...

#259042
Aug 31, 2011
744

Loan1citi
Citifinancial OneMain Financial Bad Service - Never deal with them - AnnArbor carpenter road branch
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I feel really bad about both the company as well as the local branch where I borrowed a loan from (Birds of similar feather flock together). The company's customer service and web ...

#258148
Aug 27, 2011
4717

Ol Man T...
Citifinancial -now One Main-is a big rip off
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I took a loan from CitiFinacial, now OneMain, in 2007 and was lied to about the interest rate, and other terms of the loan. Each and every month I sent my payment in plenty of time...

#257115
Aug 22, 2011
1713

Frustrat...
I hate Citifinancial with a passion!
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

Every month I send payment on time to Citifinancial, and every month they can't find it and I have to deal with their harassing phone calls. For some *** reason, they have my a...

#256256
Aug 18, 2011
1049

Anonymous
Citifinancial - Harrassment and Lies
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I was offered deferrments and reductions that never happened. I was approved for a lowered rate and payment that was manageable for me. I paid it on time, every month, only to fi...

#253149
Aug 03, 2011
1130

Nfordham
Citifinancial - Unethical collection methods for someone who does not even have an acc't with company
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

Citifinancial has been repeatedly calling me for over a year. I do not and never have had a loan or account with this company. Today alone, I was called 3 times. Each time, it is c...

#251378
Jul 26, 2011
829

Anonymous
Citifinancial - LOANS TO ELDERLY WHO CANNOT AFFORD TO REPAY
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

Citifinancial loaned my parents almost $40,000 and mortgaged their home. They built their home and it had never had a mortgage on it. They were both over 80 years old when this ha...

#251345
Jul 26, 2011
1361

Empk27ndi
Citifinancial don't give back car title even lien was released
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I made personal loan from Citifinancial and gave my original title as my collateral for d loan. I filed banckruptcy but didn't include my loan from citifinancial. I paid off my loa...

#248513
Jul 12, 2011
1161

Anonymous
Citifinancial - Unable to receive a salvage Title after 3 months
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I filed bankruptcy with Citifinancial last year and since there it has been discharged in the interim my car was in a terrible accident and is no longer of any use to Citifinatial ...

#248361
Jul 12, 2011
597

Anonymous
Citifinancial - Attempted Robbery with out a weapon
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

Money crisis left me with missed payments on my citiflex account. Citi closed my account but lowered my credit limit by two thousands dollars. Then each month they sent the state...

#248335
Jul 12, 2011
660

Sleepyguy
Citifinancial : it is what it is...
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I have been dealing with the Hixson, TN branch of Citifinancial for about 7 yrs. I have been treated courteously respectfully with dignity and true personal customer service....

#247821
Jul 09, 2011
806

Anonymous
Citifinancial - These people are not much different than loan sharks
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

Question: What is the difference between Citi(now One Main)financial and a predatory loan shark?Answer: Citi/One Main won't send someone to break your legs if you are lat...

#247655
Jul 08, 2011
1201

Snmpooh20
Citifinancial - I spoke with the madison square office who stated that i had old balance of $59 plus dollar
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I spoke with the madison,tn store a connie who said i had old balance from 2009 of $59.00 plus dollars this is the first i heard about this.I have had a problem with them when tryi...

#247428
Jul 07, 2011
572

Swilliam...
Citifinancial will not refund my money from payoff
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I spoke to both customer service reps and collections reps and they each told me to contact the other dept. I made a payment on my loan then received a settlement offer via UPS a f...

#247322
Jul 06, 2011
591

Theron
Illegal phone activity by Citifinancial
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I have gotten behind in my payments to Citifinancial on a personal loan. Despite federal consumer protection laws that legally limit a collector from calling or causing a phone to...

#246496
Jul 01, 2011
1036

Anonymous
Citifinancial - Non stop Harassing phone calls
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

The manager of Citifinancial in Sioux City, IA calls my husband and I 4 to 5 times a day form various phone numbers (attempting to be sneaky I guess)when we have a late payment, ev...

#246021
Jun 29, 2011
721

Anonymous
Citifinancial - Holding our Insurance check!!
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

We had to have our roof replaced due to storm damage. Long story short,Citifinancial had to co-sign the insurancecheck because it was over a certain amount. After sending the check...

#245824
Jun 28, 2011
622

Biskitbo...
Citifinancial - I was workingi was hospitalized n 2001
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I p[ete fowler was working construction n 2001 was n a car accident. i was n hospital for 5 days. n did 9 mounths of therapy for my back. i had two crushed vertabra l4 n l5 was mas...

#245520
Jun 26, 2011
455

Anonymous
Citifinancial - Took out a personal loan in 2004-still same bal 2011
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I took out a personal/secured loan in 2004 thinking I could help my son with his schooling and other needs. I paid about 335.00 a month without fail for for 6+ years and my balance...

#242495
Jun 10, 2011
2111

Anonymous
Citifinancial - My mom mortgages
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

I am writting and complianting about the way the company is handling of my mom loan at Citifinancial in Richmond,VA at 8245 Hull Street road. M y mom had took out a loan againt her...

#240005
May 27, 2011
798

Apalled
Citifinancial - Unauthorized Credit Inquiry
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

May 23, 2011: I went to the Lakewood Ohio office of CitiFinancial to apply for a consumer loan. Account executive Sam Calvin greeted me and began to service my request....

#239414
May 24, 2011
1157

Anonymous
Citifinancial harassment
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

Citifinancial loans are a joke. The worst thing I ever did. They literally condone employees harassing you if you are late on one payment. Threaten to take you to court and then th...

#239024
May 22, 2011
1511

Anonymous
Citifinancial didn't refund my interest from payoff of my loan.
5.0 PO BOX 9575 CoppellTX75019-9575 1-800-486-1750 https://www.citifinancialauto.com/customer_service.asp

My name is Francis I. Epps, I was living in Okeechobee, FL. I paid my car loan off early. So therefore, I am requesting the interest from the early loan payoff. I moved to Quincy...

#237422
May 13, 2011
1190
Reviews 41-80 of 405

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