Submit ›
or
1.3 Based on 33 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Old crew 2
    • One guy who worked there when i originally got my loan 1
  • Customers don't like
    • Inflexibility 8
    • Refused to correct mistake 5
    • Refuses to work w customer 4

I recently paid off in full the balance of my account with a CitiFinancial backed credit card before the statement due date. The statement shows receipt of that payment in time then goes on to charge me $300 in interest charges because the actual due date was not the date on the statement cover rather hidden in the middle of page 2 in small letters without reference on the statement cover to refer to page 2 for the actual payment due date. ... Read more

Was this review helpful? 0 0

Ok, so unlike most of the complaints on here mine has nothing to do with interest rates, fine print, or any of the other myriad items folks are griping about. Some years back my wife's late husband convinced her that they needed a home equity loan to pay off all their bills. After she and I got together we moved into her house and I did a short sale on mine because it was fast becoming a money pit. She then lost her job along with half our... Read more

Was this review helpful? 0 0

I've been trying to get a simple payoff request since May/2016 to finish the closing on my deased mothers home which I inherited. I have no luck in getting one. My lawyer and I have sent EVERY information in that you requested in. After all of that I still haven't received a pay off. I would think it would be easy getting one since I'm paying off on a loan. I made a general compliant with the city and I guess I have to make another one. All I'm... Read more

Was this review helpful? 1 0

I got a loan from citifinancial, payed for job loss insurance. And when i lost my job the insurance company denied my claim stating i wasnt employed at the date of the loan. When a citifinancial employee talked with my employer the same day of the loan. They told me i didnt have to worry about the payments untill the insurance kicked in. I just got a call stating i had 3 days to pay the monthly bill or it was going to collections. I told them i... Read more

Was this review helpful? 0 0

Recently I had storm damage to my home and filed a claim with my home owners insurance. Upon receiving the check for a new roof and internal damages, my husband and I signed the check over to CitiFinancial, as agreed. I know they needed to inspect and I fully understand that they have an interest in my property being adequately repaired. They've sat on this check for a week now. My contractor is more than ready to do the roof. My husband is... Read more

Was this review helpful? 0 0

STOP sending me your letters with your preapproved loan card. I AM NOT INTERESTED. PERIOD. I RIP THEM UP AND THROW THEM IN THE TRASH. Cease and desist. I am getting fed up with your mail. I have been receiving your promotion mail for years (from last place I lived as well). Read this part carefully: DO NOT SEND ME ANYTHING ANYMORE!!!!!!!!! Apparently this is not at least 100 words. Here you go: STOP STOP STOP STOP STOP STOP STOP STOP... Read more

Was this review helpful? 1 0

i have been told i am to get a refund on my ppi but i have 2 send a copy of my passport or drivers licence and get it signed by someone high up, i have done this twice now and today 15/05/2016 got a letter saying they need proof once again .cant find a phone number anywere only post box address ,am now sending proof once again to them, with a letter saying am takeing it to my lawer and the papers and omsman if they dont resolve it this time.a... Read more

Was this review helpful? 0 0

I took out a 20,000$ home equity loan with those idiots at sucky financial in 2014.WORST MISTAKE EVER!!!!!!!!Then my wife was working full time and later in 2014 she lost her job so there was only 1 income plus her tiny unemployment cheque so we got behind on payments.Then the calls stated to come in from those *** at the branch.I do understand that the payments have to be made on time,but there are ways to talk to people for that basically... Read more

Was this review helpful? 4 1

My first loan started with cit group...I was informed that the two merged... I still have both list as two different mortgages at they county clerks office...I was informed of this after a title search was done...I have called citifinancial several times and can't get this resolved .They won't give me a lien release or any history on the account.The loans are both paid and are not listed on my credit report...I was informed by customer service... Read more

Was this review helpful? 1 0

I needed help to pay off a personal loan for a credit card. $6,000 is all, well that $6,000 turned into $26,000. I will never recommend CitiFinancial for any sort of load AT ALL. Not to mention the harassment calls everyday on the hour. Not to mention they assure you a payment was cancelled, which wasn't resulting in bank charges. what a joke of a company. how do these people sleep at night? they said it would help my credit, but thankfully it... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about CitiFinancial.
Filing a new complaint about
×