Product: Citifinancial Account Clear all filters (58 of 58 reviews match)
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I recently paid off in full the balance of my account with a CitiFinancial backed credit card before the statement due date. The statement shows receipt of that payment in time then goes on to charge me $300 in interest charges because the actual due date was not the...
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Anonymous
Anonymous

I had exactly the same experience. I made certain that the loan was paid in full before the final due date shown on my statement (in fact, 3 days early) but the second date, i...

1.0
Product
Citifinancial Account
I didn't like
  • Payment due dates falsely displayed
#928053
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BEWARE! Citi Bank made mistake on my account and says it's my problem and they basically do not care...don't believe their hype about customer service...they were documented wrong (missed one number on my bank account I gave them - who should realize more than a bank...
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Anonymous
Anonymous

finally after endless time on the phone and multiple people they sent an update to the credit bureaus to repair my credit damaged by their ineptitude......but.....now I have a...

1.8
Newport, Virginia
Product
Citifinancial Account
#777396
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Paid for extra insurance to cover unemployment, lay off and such for full mortgage payment. They got payments from insurance company. Charged interest on that payment plus interest on one debited from bank account. Now debited three hundred more dollars than my...
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1.0
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Citifinancial Account
#537193
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Citifinancial Account Review

#549907
1.0
Details
These crooks are dealing with me on debt pooling for 5 years and as I am about to pay off the account they increase the debt 9000 dollars??? How's that possible? The debt pooling agency verified debt 5 years ago when we started the agreement!!!!
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Citifinancial Account Review

#532997
CitiFinancial has been holding payments trying to put me into foreclosure. Their missing a $3,000.00 which brings my account current it's been missing March 2014 signed for by D. Race which they have never heard of.
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After looking at my online account I thought it was a little weird that it said the next payment that will be debited is March 2014. Being confused as payments were normally coming out every month I decided to be proactive and call my Citifinacial branch in Mississauga...
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Anonymous
Donna B

I'm trying to get a petition together to have laws changed regarding predatory lenders which is what CitiFinancial is but I need people to share their stories with me, I can t...

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Citifinancial Account
#462139
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Citifinancial drafted a double payment by mistake and messed up my bank account. The double payment cleared on my account but I had 3 checks bounce becasue of the double payment. Citifinancial send me a check 3 weeks later for the the overpayment but never reimbursed...
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Anonymous
Anonymous

Simple- You should have called them back and requested to NSF Fees refunded. :eek

Product
Citifinancial Account
#457476
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Citifinancial sold my account to Santander without my consent or neither was I informed that they were doing so. Is that even legal? They are no help at all and they very pushy and demanding. Is there something I can do? Santander has different rules from what I agreed...
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Citifinancial Account
#408919
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I have 1/2 our payment taken out every 2 weeks on 2 accounts that we have with Citifinancial . They took out the amount that I approved on the 19th . Then 2 days later took out the full amount of payment for both accounts double of what I paid 2 days prior causing my...
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Anonymous
Anonymous

Same thing happened to me, they double charged me and said they would send a refund But they did not process anything. And screwed me on my bills also. Called and talked to ...

Anonymous
Standing up to this company

Branch Manager is the one who decides, not the home office, so ask for a detailed payment history, and keep on them.............file complaints against them

Product
Citifinancial Account
#404966
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I have tried to verify an account that has been paid in full since 2010 and have not been able to. Everytime I call they state a letter will be sent out, I have been waiting weeks. When I call back (and I have called back more times than I can count, noone can tell me...
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Anonymous
Validation

Send a request to the credit reporting agency (Equifax, Experian,TransUnion) disputing the account status. The company is required to validate the account. If the company cann...

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Citifinancial Account
#392978
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I would like to investigate the practices of Citifinancial, Citigroup and what ever other company my mortagage notes passed through and was sold too. I would like to investigate the practices of my monthly payments of my principle and my interest monies and if they...
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Citifinancial Account
#389168
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Some how Citifinancial bought out Transouth Financial company and I cant seem to get a respond from either party to release a title for a car that Transouth was supposed to have picked up several years ago. I contacted the DOL and now they say Santander is the owner of...
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Citifinancial Account
#380700
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