Product: Citifinancial Customer Care Clear all filters (0 of 16 reviews match)
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CitiFinancial - I the bill from collections

Please call me at 734-828-4673 I have never had a citt Financial credit card but now I'm receiving a notice from collections and I want to know why
Product
Citifinancial Customer Care
#1307605
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I have been trying to obtain a lien release from CitiFinancial for 2 weeks....the only working number for CitiFinancial is the number shown as customer service (800-922-6235). When u call this number u get a recorded message to e-mail your request to:...
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Anonymous
Stacy

Did you ever get a contact for this? I'm in the process of doing the same thing to no avail... Any input you can provide would be greatly appreciated!!!

Product
Citifinancial Customer Care
I didn't like
  • Inability of citi to respond
#1272514
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Have been contacting Citi since 2008 in order to get them to send me a recalculation of loans after they refunded what they decided was PPI. A Keeley Dixon seems to be unable to provide this simple request,yet was able to provide details of how much PPI should be...
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Product
Citifinancial Customer Care
I didn't like
  • Customer service
#1235444
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Did Citifinancial leave the country?

My car has been paid off for five years. Here I am with a lien on MY vehicle from Citifinancial Auto! :( I tried to call this company's customer service number, but it so happens that it is another company. This company is shady and horrible. You can't even find a contact number to reach them! Are they out of the country or something? All I know is that I am pissed! This is soooo trifling.
1.0
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Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
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Value for money
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Product
Citifinancial Customer Care
#1210603
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I discovered recently on my credit report that I apparently have a charge off account with CitiFinancial. I have never opened an account with CitiFinancial. I called and they have no record of my account. They told me to send the portion of my report with the account...
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Product
Citifinancial Customer Care
#1174752
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This issue has worsened my illness, In closing I just wanted to give everyone a heads up on CitiFinancial and they are in Fact Predatory Lender, and to WARN Others, They also changed my "HOME EQUITY LOAN" To a Home Mortgage WITHOUT NOTIFYING us, DIDN'T even ask us if...
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1.1
Product
Citifinancial Customer Care
I liked
  • Original staff
I didn't like
  • Lein release department has not contact info so i am told
  • Illegally converted mortgage from 30 to 15 year
  • Lack of response
#1031475
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Very difficult to deal with.The phone associates tell you one thing then next time you speak with someone they say oh no thats not correct. I swear they try to confuse you. When i asked to speak with the original associate i got the run around. When i asked to speak to...
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1.0
Product
Citifinancial Customer Care
#958802
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DO NOT use Freehold NJ One main Financial - they talk fast, and are unwilling to explain things because they are up to something. Try missing a payment and see have they harass and call you non stop , work, home, cell...and then insult and yell at you to boot. They...
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1.0
Product
Citifinancial Customer Care
#934241
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Upon receiving the check for a new roof and internal damages, my husband and I signed the check over to CitiFinancial, as agreed. I know they needed to inspect and I fully understand that they have an interest in my property being adequately repaired. They've sat on...
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Anonymous
Anonymous

I am experiencing the same thing now. What did you do to resolve this?

1.2
Product
Citifinancial Customer Care
I liked
  • Old crew
I didn't like
  • Barb
  • Said their insurance dept has no phone
#871382
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i have been told i am to get a refund on my ppi but i have 2 send a copy of my passport or drivers licence and get it signed by someone high up, i have done this twice now and today 15/05/2016 got a letter saying they need proof once again .cant find a phone number...
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Product
Citifinancial Customer Care
I didn't like
  • Unable to contact citi
  • Refused to correct mistake
  • Inflexibility
#848789
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