Product: Citifinancial Customer Care Clear all filters (13 of 13 reviews match)
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Did Citifinancial leave the country?

My car has been paid off for five years. Here I am with a lien on MY vehicle from Citifinancial Auto! :( I tried to call this company's customer service number, but it so happens that it is another company. This company is shady and horrible. You can't even find a contact number to reach them! Are they out of the country or something? All I know is that I am pissed! This is soooo trifling.
1.0
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Product
Citifinancial Customer Care
#1210603
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I discovered recently on my credit report that I apparently have a charge off account with CitiFinancial. I have never opened an account with CitiFinancial. I called and they have no record of my account. They told me to send the portion of my report with the account...
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Citifinancial Customer Care
#1174752
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This issue has worsened my illness, In closing I just wanted to give everyone a heads up on CitiFinancial and they are in Fact Predatory Lender, and to WARN Others, They also changed my "HOME EQUITY LOAN" To a Home Mortgage WITHOUT NOTIFYING us, DIDN'T even ask us if...
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1.1
Product
Citifinancial Customer Care
I liked
  • Original staff
I didn't like
  • Lein release department has not contact info so i am told
  • Rude customer service reps
  • Lack of response
#1031475
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Very difficult to deal with.The phone associates tell you one thing then next time you speak with someone they say oh no thats not correct. I swear they try to confuse you. When i asked to speak with the original associate i got the run around. When i asked to speak to...
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1.0
Product
Citifinancial Customer Care
#958802
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DO NOT use Freehold NJ One main Financial - they talk fast, and are unwilling to explain things because they are up to something. Try missing a payment and see have they harass and call you non stop , work, home, cell...and then insult and yell at you to boot. They...
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1.0
Product
Citifinancial Customer Care
#934241
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Upon receiving the check for a new roof and internal damages, my husband and I signed the check over to CitiFinancial, as agreed. I know they needed to inspect and I fully understand that they have an interest in my property being adequately repaired. They've sat on...
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Anonymous
Anonymous

I am experiencing the same thing now. What did you do to resolve this?

1.2
Product
Citifinancial Customer Care
I liked
  • Old crew
I didn't like
  • Said their insurance dept has no phone
  • Barb
#871382
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i have been told i am to get a refund on my ppi but i have 2 send a copy of my passport or drivers licence and get it signed by someone high up, i have done this twice now and today 15/05/2016 got a letter saying they need proof once again .cant find a phone number...
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Product
Citifinancial Customer Care
I didn't like
  • Unable to contact citi
  • Inflexibility
  • Refused to correct mistake
#848789
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***As posted on my Facebook profile via a note on January 27th, 2015. Citi loves handing out department store cards suckering those who want to build credit no matter the country they are in, to which, I've written this note in hopes Citi will be the one that reads...
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1.5
Product
Citifinancial Customer Care
I didn't like
  • I did not like their inflexibility
#589423
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I keep paying my car payments to the Citifinancial who My vehicle was financed through for unknown reasons they keep sending my payments back to the bank. I am unable to contact their customer service. WTH is going on. you can't get any response from them. It is...
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Product
Citifinancial Customer Care
#284943
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put my work truck up for a loan for a friend she had a cosigner on the loan . this was my means of working and getting my daughter to school and pick up they came without any warning and took truck now as to why they didn't call her cosigner for payment I do not...
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Product
Citifinancial Customer Care
#198834
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