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this is the worst company to get financing from. i wrecked my car and called to get the letter of payoff notarized to show payoff.

some company had taken over citifinancial and i could not get anywhere with this place. i was needing the title from the car to send to the insurance company. my insurance company could not get the title. i wrote to topeka kansas dmv numerous times and they said to get the title i had to have a paper notarized by citifinancial to release the lien.

what a nightmare. now two years later i get a letter from the salvage yard where the car has been for two years. asking me since there was a lien on the car still the car has been ;aid off since 2007. the dealership says they didn't have a title, citifinancial has no title.

don't ever let people like this finance anything for you. this has been the worst company to deal with.

Product or Service Mentioned: Citifinancial Auto Loan.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

I didn't like: Where are the titles to cars you are supposed to have.

Company wrote 0 private or public responses to the review from Mar 13.
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