Contact CitiFinancial Customer Service
CitiFinancial Phone Numbers and Emails
Toll-Free Number:
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(800) 922-6235
Customer Service:
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(877) 443-5015TTY
CitiFinancial Email:
Contact Information
Corporate Office Address:
How Good is CitiFinancial's Customer Service?
Summary of CitiFinancial Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CitiFinancial?
Product/ Service Question:
- “Past loan”
- “About getting loan to pay off car loan”
- “My bike loan is clear, I want closing letter”
Request for Information Question:
- “Information on money transfer”
- “This message is in response to arequest that i made for a title lien release letter , i was told to submit a copy of the original lien from the N.C. DEPT. OF Motor veh. inspection, i sent that on Feb.6/24 at approx. 01:32pm i never heard anything bac”
- “Information about a loan that was taken out 15 years ago”
Payments and Charges Question:
- “Car payment”
- “Billing”
- “They said i committed fraud”
Account Question:
- “My account”
- “Open an account”
- “Check account report Fraud”
Cards Question:
- “Credit card”
- “Trying to pay a default credit card”
- “My Best Buy Credit card”
Employment Question:
- “Trying to get a payoff amount on an unpaid home equity loan”
- “Payoff loan”
- “Pay off amount on loan”
Shipping and Delivery Question:
- “Need amount due I didnt get a statement”
- “To get them to remove the second mortgage from my home. The loan was paid in full 15 years ago!”
- “Did not receive form in the mail”
Staff Question:
- “Customer service”
- “Lien on our house from associate finaniall services”
Activation/ Cancellation Question:
- “Hi I need to cancel the contract”
- “To cancel my online visa application”
Refund Question:
- “I found a refund check dated 07/01/10”
- “I found a refund check dated 11/19 2009”
Website/ Application Question:
- “Application stats”
Other Question:
- “To see about the lean release”
- “Release of interest”
- “Lien release”
About
, ,
CitiFinancial specializes in consumer financing. CitiFinancial offers personal loans, home equity loans, and first mortgage refinancing solutions. Personal loans are provided for the period from 12 to 60 months. No collateral is required. Loan amount ranges from US $300 to US $20000. Personal loans are provided at fixed interest rates for entire loan period. Home equity loans are offered for 60 to 240 months. Minimum loan amount is US $25000.
CitiFinancial is ranked 288 out of 1015 in Loans and Mortgages category
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