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I have been trying to obtain a lien release from CitiFinancial for 2 weeks....the only working number for CitiFinancial is the number shown as customer service (800-922-****). When u call this number u get a recorded message to e-mail your request to: cssresearchandresponse@***.com.

This is immediately kicked back by e-mail service as not a working address.......I have yet to find a working number or e-mail address for this company.

All attempts to contact other branches of citigroup have resulted in deadends. When u finally get someone live their not able to direct u to the appropriate department or they simply don't have a clue what ur talking about.......frustrating.

Reason of review: Poor customer service.

Preferred solution: want simple direction to resolution of this simple issue.

CitiFinancial Cons: Inability of citi to respond.

Location: 8036 Brooklyn Blvd, Minneapolis, MN 55445, USA

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Did you ever get a contact for this? I'm in the process of doing the same thing to no avail... Any input you can provide would be greatly appreciated!!!

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