Not resolved

I have been trying to get a lien released on my house, reference #01397877. The title company I am working with first contacted the RRDepartment on May 24, 2018 and was told it would take 7 business days to process.

It is now July 1, 2018 and I am being told the release has been sent to a third party vendor for processing and it should have been completed by June 29, 2018. I have reached out to Citifinancial multiple times and have not gotten any response. I have had to delay the closing once and it now looks like it is about to happen again. If that happens, I will lose my buyer.

This lien should have been released in 2005!

I MUST speak to someone to get this processed BEFORE the holiday. I think 13 years, 5 months, and 1 day is more than enough time to have released the lien and filed it with the proper agencies.

Joseph F Bedard Jr


Reason of review: Poor customer service.

Monetary Loss: $230000.

Preferred solution: The lien released and filed with the proper agencies well before my closing on July 11, 2018..

Company wrote 0 private or public responses to the review from Jul 01.
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