So I have been unemployed and needed some help with lowering my payments for a short time. I couldnt do it at first because I was past due so they said as soon as I bring it current do it again so they could approve it.
I bring it current and now they said I cant do it because Im current? What?! So when I try to speak to the manager Im first put on hold for 30 min. They ask to call me back I agree.
No phone call for 3 days. Call again, put on hold again 30 min. Call again they transfer me to a voicemail. I call again and they hang up on me?
Really?! I will definitely try nd get refinanced with someone else because they are horrible.