Not resolved

My Husband and I have tried to refinance are truck with you several times and you don't refinance your own loans. You want to do a hardship but , we are not eligible.

Things come up unexpected and you cant pay for them because all your money has gone out on all bills a little food and gas, rest the month you struggle.

Oh and we have a 16 year old boy at home that is very healthy and you know teenage boys they like to eat you out of house and home then theirs cloths, school supplies and lunch money, but you guys don't take that in consideration.

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