I was making my payments every month and suddenly stopped receiving statements. Called citifinancial to find out my loan was sold to Santander.
Not only do I have a new account number but they can't even tell me the balance. Oh and supposely I am acruing late fees... I will not be making any more payments until I see what my balance is. For all I know it could be going up instead of down.
Everyone at this new company is incompetent. I never even received a letter saying they were selling the loan. This is just ridiculous!!!!!
Then every time I call the message says this is an attempt to collect a debt. Im not even late 30 days...
Review about: Citifinancial Loan.
Monetary Loss: $10.