Chatham, Virginia

Citi auto took money out of my accout whrn they weren't suppose to and over drew my account.They promised to pay my over draft fees and put my money back within 72 hours.

it has been 3 months and I haven't received a thing. I called when my money wasn't put back in my account and was told it would be put back the nest day, this went on for days. I called 6-7 times a day to no advail, each person I talked to had a different story. Most of the time if you tried to talk to them you was given the run around.

I talked to 3 different managers eachn one telling the would have this setteled within 48 hours .I stll don't have my money.

Review about: Citifinancial Account.

Monetary Loss: $120.

Had an Experience with CitiFinancial?

Write a review


Terms of Service
Post Comment

For the lowly cost of a 1st class stamp, all of this could easily be avoided. But since we love our thoughtless automated society, we just can't find the time to write a check and mail it. As most of you are finding out, convienence isn't always free.


I also just had money takin out when they weren't suppose to and have been waiting two weeks now to get it back.Also get the same runaround.They are liers and very rude.

I am also trying to find a way to get a class action lawsuit started.Any takers?


after being notified of my bankruptcy I noticed a payment(s) withdrawn from my account without my authorization..I called and got redirected to their customer service which i have to wait to call the next day cause the 24 hours line is how do i get this back?


For the second time since January, Citi has taken a house payment given over the phone out twice.This has caused a major mess at the bank with overdraft fees.

The first time was settled rather quickly, this time has been a nightmare. I have talked to everyone who works there, I think, and they all give me the same story. "Send us the bank records and we will clear it up" - those have now been faxed 5 times.

The local office has been wonderful to deal with so when I had to go the the main office on-line in January, I was amazed at how inept they were.I hope this can be cleared up soon.


I agree, you need to get an attorney.


This has just happened to me, I take it I have no chance of getting it back now then lol



You May Also Like

Lending Club - Slow confusing process with absolutely no communication Lending Club "I am currently around two weeks since our application. We decided to give Lending Club a try, pre-qualified for a loan, submitted all requested documentation immediately upon request. After a..." Read more Kondaur Capital - Working with foreclosures isn't easy. Kondaur Capital "Kondaur has been a long time client of mine and out of many servicers I've worked with, they have usually been the most professional. They handle all of the expenses..." Read more Sheffield Financial - SHEFFIELD'S PAYMENT SCAM?? LATE WHEN YOU'RE NOT Sheffield Financial "First let me say my credit score is over 800. I purchased my first house 2 months ago and began paying my bills through an online bill payer for convenience..." Read more Ditech worest mortgage co EVER!THEY NEED SUED AND SHUT DOWN! Ditech "The lack of communication, knowledge, customer service and supervisors is the worst. I have been promised in last year a supervisor will call back, or they will mail me an..." Read more Amirite - A wonderful example of double standards and bias by management. Amirite "This is not a personal attack. This is a cold and objective observation of behavior by a particular moderator. Darkest Serenity routinely violates the site tou (rules, for the rest..." Read more Pridebites - Waited over a month for crapola Pridebites "It took over a month and a half to receive a plain dog collar with just name and phone # on their pre-designed collar. No graphics or special design. Ended..." Read more Share My Coach Mesa, AZ Share My Coach "WE rented a 38' Sports Coach, 8-2-17 / 8-8-17. We were in rain 4 of our 7 day rental and the coach leaked through the front and rear A/C units..." Read more Olive Garden - I have a complaint Olive Garden "I have been fired from the American Fork Utah Olive Garden. I started almost about a month ago and not to long after I started Tom Campos the General Manager..." Read more