I have an account with Citifinancial. The due date on my bill is one month behind the due date online and the amount due on the bill is over 2X the amount due online.
When I call they say we are paid to the date online but you have to make a full payment by the date on the bill to stop interest.
I am still trying to figure this out because now there is a late fee on the notice - why when both due dates are past the last payment date. I need to know who can provide me a reply in English and explain if I am paid ahead why is there a late fee and why must I make a payment each month regardless of due date.
Review about: Citifinancial Account.