Not resolved
2 comments

I have an account with Citifinancial.The due date on my bill is one month behind the due date online and the amount due on the bill is over 2X the amount due online.

When I call they say we are paid to the date online but you have to make a full payment by the date on the bill to stop interest.

I am still trying to figure this out because now there is a late fee on the notice - why when both due dates are past the last payment date.I need to know who can provide me a reply in English and explain if I am paid ahead why is there a late fee and why must I make a payment each month regardless of due date.

Review about: Citifinancial Account.

Had an Experience with CitiFinancial?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#600757

They accrue your interest DAILY so even though your account is paid ahead (my next payment is not due until April 1) if you do not make at least the minimum payment every 30 days, you will accrue so much interest that you never actually pay anything towards the principle. I am going to do some research - I am not at all sure that what they are doing is legal. At the very least, it is deceptive lending practices.

Anonymous
#582723

It sounds like you are not paying the full payment on due date or before the end of the statement date.The statement date ends about 15 days after your due date.

So if you pay after statement date the next statement is not going to have the payment and will have wrong amount and due date.

I see this to much, people ask why does my statement have wrong date, when look at account they paid late and their payment was made after statement date.If you want your statement to be correct you need to pay on or before your due date as you agreed to do on your contract!!

You May Also Like

Usaa - Dangerously Incompetent Company Usaa "I had been a loyal customer of USAA for 26 years and a most recent event in December changed all of that. While driving from California to Arizona, I hit..." Read more Ditech - Mortgage Review from San Antonio, Texas Ditech "Wells Fargo ., To my knowledge has the greatest empathy for customers when in need of help .. I can definitely say Thanks to my Bosses for all the great..." Read more Nationstar Mortgage - I have been a Nationstar client for several years, why are they asking for my SS# ? Nationstar Mortgage "I have been a Nationstar Mortgage client for several years. I went online to make my mortgage payment today, as I have done for the past few years, and they..." Read more Lending Club - Investment Service Review from Atlanta, Georgia Lending Club "Scam artists. They write there own fake reviews. You will loose your *** with these *** artists. Then the little money you have left they will fine the *** out..." Read more Screwed over by T-Mobile's Assurant cell phone insurance!  Assurant "I purchased a Note 7 phone through T-Mobile in September of 2016 as well as an insurance policy through Assurant for the phone. The phone was stolen in November of..." Read more Honey Maid - Awful, disgusting, Rip Off Honey Maid "I responded to the pissed customers review. I too agree your product now is absolutely TERRIBLE. Just bought a box and found complete false advertisement on the front of the..." Read more BATTERIES PLUS ARE FRAUDULENT COMPANY Batteries Plus "In other words,be prepared to argue with a wall when you try to bring a battery back for warranty replacement. Bought a battery in Dec 2016,in Sept 2017 it kept..." Read more Paypal - Mislead by an employee during dispute process Paypal "On July 15th, 2017 I made a transaction seperate from eBay for $675.00. This was a private transaction, separate from eBay. When I received the package from the seller I..." Read more